We offer a lifetime warranty against manufacturer defects and extreme discoloration.
Ever & Ivy jewelry is high quality fashion jewelry that should last for many years. It looks just like solid gold because it is created with it . High quality precious metal - 14K Gold or Rhodium ( a member of the Platinum family ) over a base of fine brass and plated with a thick layer so that it is virtually indistinguishable from the solid version.
As with your solid gold jewelry, you should always store it away from other pieces in the soft pouch provided to avoid scratching.
Also, as with your solid gold pieces, never use perfume, hairspray, insect repellant or body lotion when you are wearing them. Additionally, showering and swimming in salt water or chlorine will shorten the life of your pieces. Should they become discolored or soiled, just wipe them with a soft cloth and gentle soap. Do not use any chemical cleaner.
We are so confident of our quality, that we will offer you the ability to have any of your pieces re-plated should they become worn out through regular wear and tear. Just contact our customer service department at firstname.lastname@example.org, and we will look after it for you.